Resurgent Capital Services
Reviews and Complaints
Shady, poorly managed, barely educated, understaffed
Escrow check sent to sold property then wrong address
Escrow refund after loan closed.
I am retired from mortgage lending. I have worked all aspects loan processing, loan officer, loan closer, loan servicing.
My loan was paid off last fri aug 16th.
I was informed today it could take up to a month to refund!
So my loan is paid off and part of paying off a loan is reimbursing escrow left. This rule is totally bogus. We had peoples escrow checks right away!!! There is NO acceptable reason to take a month unless you're going to pay me interest on funds i'm due now!!!
My family's savings & loan we use to own put people first!!!
Escrow lies causing pain and suffering
The update is due to my escrow check having been sent out a second time to a wrong address. I was served an eviction nofice today for $550.00 to be paid by 9/14 or i'll be evicted for not paying my lot rent for the phone.
Also i have severe fibromyalgia. Daily chronic pain. I'm out of meds i have no money for treatments to try to keep pain under control. If you're a praying person please pray resurgent will do the right thing and put a stop payment on the check to my street but different.
Except for my mobile home community up and around my neighborhood and street 90% of murders for the city take place within a five minute radius of us! I live in a good family oriented community! The street is loaded with drug dealers *** and drug dealers. Now do you honestly think if a person like that got ahold of my check they're just going to write return to sender and drop in the box.
And you won't put out a stop payment and wire me my funds. Have mercy giant company!!!
Amy burdsall disabled and on fixed income. You blew it fix it!!!
Financial Ruin
$10,080 and climbing
I received a notice from Resurgent stating that we owed them $10,080. I called them and they couldn't help me and refered me to LVNV Funding, to whom I called.
All they would tell me is that the account was opened in 1990 and was for about $4,000, but couldn't provide any more detail besides a written letter saying the difference is interest.
I've sent both places a letter telling them that per the statue of limation they could not collect on this bill (which I don't). Now I got another letter stating they want to discuss my information (letter) with me and to call within 21 days or they may resume collections on my account.
I'm filling a complaint with the state.
Resurgent Services and other debt collectors
Resurgent Capital Services, LVNV is a joke
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I just got a call from Shellpoint Mortgage Service, I was transfer to them about two month, I got Mr. Michel call my house and talk like he was a collection company saying that everything he gets will be used against us, so I pick up the phone and talk to him and ask him if I was late on my payments he say no and that this is how Shellpoint Mortgage makes their call to remind you that you have a payment to make and not because is late.
I ask to talk to his supervisor and the same issue, they don't have any management tactics or understanding of how to talk to their clients, I wish they would have never sold my account to Shellpoint Mortgage, this company is just a Joke.