Resurgent Capital Services
Resurgent Capital Services Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Resurgent Capital Services has 1.2 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ignorant accounting department, Varying options to settle the account.
Cons: Credit report ruined by a company i have never dealt with, Crooked company, Have no morals.Recent recommendations regarding this business are as follows: "Do not let Resurgent bully you. Stand your ground!", "Dispute everything !", "don't let them bully you into doing anything that you haven't chose to do", "keep copies of everything and don't let them bully you into doing what they want", "Challenge everything from this company DISHONEST".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Resurgent Capital Services has 1.2 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Ignorant accounting department, Varying options to settle the account.
Cons: Credit report ruined by a company i have never dealt with, Crooked company, Have no morals.Recent recommendations regarding this business are as follows: "Do not let Resurgent bully you. Stand your ground!", "Dispute everything !", "don't let them bully you into doing anything that you haven't chose to do", "keep copies of everything and don't let them bully you into doing what they want", "Challenge everything from this company DISHONEST".
Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenville, South CarolinaThey are crooked. Need to be indicted
I am slowly trying to pay off past credit accounts. I know 2 of 2 are charged off.
Resurgent is handling Credit One. I am on a fixed income for disability for life. I sent Resurgent a check on May 1, 2024 for $40. They deposited it on May 6, 2024.
Resurgent is saying that they have not received any payment from me since March 2023. Another lie. Credit Control now is handling Resurgent/Credit One, my account. I have called both companies and have sent to both of them a copy of the check, front & back from the bank.
Certified mail with a tracking number. Still Resurgent is saying that I still owe them $130 and not the correct amount of $90.
- Ignorant accounting department
- Crooked company
Preferred solution: Price reduction
User's recommendation: Do not let Resurgent bully you. Stand your ground!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenville, South CarolinaUncollectible debts
This company works with at least 2 other collection agencies. LVNV and TrueAccord.
Trying to collect on an invaild debt supposedly originating from Providian National Bank which closed 18 years ago.
Never had an account with this bank
Their letters even state the debt is too old to take to court or report to a credit bureau.
Will not address dispute or provide legal vaildation.
Sorry a statement written by your business with incomplete account numbers is not acceptable or legal.
How is this company and their associates allowed to remain in business ??
- Scammers trying to collect outdated debts
Preferred solution: Company fined by CFPB
User's recommendation: Dispute everything !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greenville, South CarolinaHarrassment
It's this debt collector called LVNV Funding LLC hired two different companies to collect a debt from me stating that I owe one credit card company $ 1,741.32 and another one $1,326.95 so last year a law firm by the name Kohn sent me a summon that I had to go file it to get a court date, so I can be sued which I did and was giving a court date 05/24/2023, so I sent the certified letter to Kohn Law Firm to send me proof of the debt which they did it's called a validation letter I thought was the end since I had a court date. Next thing I know I get a letter from Resurgent Capital Services stating the work for LVNV the same company that hired Kohn, so I replied asking for proof, so they sent me a validation letter.
Instead of Resurgent sending me a summons so that I could do like I did with the other one, so I assumed their strategy was tonier to see if how much Kohn would get then they could go from there, but instead they're starting sending me automated copies of the same validation letter every week, so I sent them a cease and desists letter for them to stop sending me those letters especially because one of the letter they were sending every week is the one I have a court date now how they are able to do that since it was Kohn Law Firm they sent me that letter but instead of them stopping they started sending me two letters a week instead of the one, so I sent several more certified letters which they chose to ignore so then I started sending them emails asking them to stop sending those automated letters because all the letters I got I made copies and gave them to my neighbor to used as lining for his cat cage they still ignored the emails and continue to send the letter, so I Google to find out if I could sue but was told I can only sue if they were calling me I said why have me write a cease and desists letter if they could ignore it, so I Google again this time I found some information about what is exempt turns out if my only income is from Social Security that my SSI check is exempt, but apparently it meant nothing to Resurgent because the letters continue, so I thought maybe they didn't believe m,soI sent them a copy of my allotment but that meant nothing they still kept sending the letters then I sent them a copy of what I pay in monthly bills which shows my bills outweigh my monthly allotment and that still didn't stop the letters .
I have to assume that they think if they keep the pressure on that I will get frustrated and settle for a debt they have yet to prove is mine because of the stress my doctor had to increase my pills I take for my bipolar and high blood pressure but not for my diabetes and RH , I don't care what they send my way there's no way I'm going to settle out of court the burden of proof is on them and by some chance they might be able to garnished my check after bills and my med for all my illness there's literally nothing left I just had my phone service terminated had to get a government phone cable gone and now a 411 dollars out of pocket bill is added to what I can't pay for the dentist maybe LVNV Funding can buy that debt when it becomes available, I sent them back all the summary part of the letters that they keep sending me not before I copy them and each time they send me a automated letter I'm going to start coping them and sending them back to them to see how they like a taste of their own strategy.I have to say they did miss week before last sending me my two letters I got worried and sent an email asking what's going on, I know you're not done with me yet. I was told that maybe I should ask the State's Attorney office what I can do to stop these crooks that trying to intimidate me into settling for a debt they haven't proven is mind also I'm going to write a letter to a judge because of the circumstances that my case should be dismissed with prejudice
- Have no morals
Preferred solution: I would like them to stop sending me two letters every week because it serves no purpose other than using it to line my neighbors cat cage
User's recommendation: keep copies of everything and don't let them bully you into doing what they want
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis is an update
These people are relentless I thought with all my certified letters and emails that they would at least stop with the automated letters so far since I posted the complaint I have received 10 more emails, so now it went from 2 or 3 a week to 4 a week apparently they must be upset that their harassment and intimidation tactics not working on me, but I did find out from a lawyer that they are within their rights to keep sending me the same automated letters I think they're doing this just in case I make a claim that I didn't get any letters but what they failed to realize is that it works both ways it will show the judge that they are harassing me because why else would they keep sending a letter that I already have a court date. I decided to do what they're doing each time they send me any automated letters, I copy the summary that proves these are automated letters because it shows second apart.
I refused to let these people harassment break me down to where I want to settle it.
I am going to stand my ground and stand up to these bullies. I understand them wanting money buy I didn't tell them to buy this loan I looked and found out that two people before them had bought my debt, but they can go by it professionally and stop with the tactics it only makes thing worse, but I will update after my court date hopefully things will be in my favor, and they will dismiss the other account
- Have no morals or empathy for anything but the dollar
Preferred solution: I would like for them to stop with the letter and let the court decide what fair
User's recommendation: don't let them bully you into doing anything that you haven't chose to do
I need the address to send payment to.
I need the address to send payment to. I need the address to send payment to. I need the address to send payment to.
Preferred solution: The address to Resurgent to pay payment to.
Fraud
After proving the dept they bought was FRAUD. Capital One closed my account after they refused to correct a fraud charge.
I hurt the employees feels. After not allowing me to pay the charged it off then sold it. Same crime, as this company is a holding company for Capital One. Have already had it marked as a bad collection .
I am turning it in to the DOJ as I am a disabled senior, it falls under the ADA. Capital One closed it, then refused payment.
Charged it off their taxes, then sold it . That is FRAUD.
Preferred solution: REMOVAL of the fraud on all of the credit comapnys
User's recommendation: Challenge everything from this company DISHONEST
Fraud
After Capital One was caught allowing a China company to commit CC fraud and getting caught they closed my accounts even though I was current on my accounts. They then refused me access to my account including all online .
After they CHARGED it off they waited months to pull this. Sold what they refused to allow to collect and now this BS company thinks I will pay them what C1 already refused.
Preferred solution: REMOVED from my report and apology and ban from having any further contact by any means.
User's recommendation: RUN
FRAUD !
This company claimed I owed money to a QVC account. I called QVC and the representative said " my account is current and the account number that resurgent presented was false. I was advised to report this fraud.
User's recommendation: Do not contact this company. Research their claims and contact an attorney.
Company sucks
I've been paying on a debit that was passed to Resurgent Services for almost 10 years. In this time I could never receive one statement (paper, text, email, phone).
I was told that they can't produce them. So I was paying almost $400/month with no knowledge of what I was being charged for or if I was being overcharged. My last payment is this month, which should be around $40. But nobody can tell me what the exact amount is.
Over the years I tried calling dozens of times and could never get to the right department. Most times they couldn't even find me in the system because I no longer have the credit card. I normally would get passed around 4 or 5 times and occasionally get my balance. But this company must be run out of somebody's garage.
The worst customer service I've ever seen.
Does anybody know if they are breaking any laws pertaining to the Fair Credit Reporting Act - being that they can't provide me any proof of payments. How will I prove that the loan has been paid off.
User's recommendation: Company can not provide any statements, (mail, emails, text) nothing to show that you've been making monthly payments (and balances)..
Received letter of unpaid Debt.
I paid off that Debt long time ago.
I am trying to find the Receipt of payment and will be in touch soon.
Clarissa Barrozo
P. O.
Box 1915
Wailuku, Hi. 96793
No longer at that above home address
Problems
Dealing with this company is the worst experience anyone could have.They are rude &; unwilling to assist in any way. The judgment I am trying to get cancelled was paid in full August, 2013 & it is currently July 2020!! Resurgent Capital should not be allowed to exist.
Collecting an unvarifed debt
I have asked Resurgent Capital Services several times, by registered mail, to send me proof that I owe this debt that they are trying to collect from me. All I was sent was info that the acct was opened in my name.
I reported this and the same mail was sent to the Fair Acts in Collecting, and the case was closed.
I want a copy of the original signed contract, which they say they don't have. This has been put on my credit report and has never been listed a being disputed, which it is supposed to be.
Why did u do an UNAUTHORIZED deduction $213.29, from my checking account on ?5/5/20
What are you doing with me personal info,and How did u get it??
- Sucks
Preferred solution: Full refund
User's recommendation: cancel all accounts with Resergent
Trying to collect my mortgage payment when you don't have my mortgage service
FAKE... I do not have or had any dealing with this company.
they sent a letter for me to mail them my mortgage payment. FRAUD FRAUD FRAUD
User's recommendation: Phoney company
Hang up
A woman from this number called me at work and demanded that I give her my date of birth b/c she was calling on a personal matter. I stated that I cannot receive personal calls at work and she should call my cell.
She again demanded my date of birth and I told her that if she was calling on a personal matter she should already have my information.
She then demanded my address and my SSN. I didn't give her any of the info she demanded and she hung up on me.
Can Not show proof of debt ownership
I filed identity theft with Sheriff Dept. and credit bureaus including IRS.
These people say I am not telling the truth that my identity was not stoled nor used.
I ask for validation and they could not provide-I ask for there ownership of the debts and they did not provide-told me they could not sue for the debt but would leave it on my credit report as collection. Lost and don't know what to do.
About
, , , B Line Llc, Alegis Group Lp
Resurgent Capital Services is a wholly-owned subsidiary of Sherman Financial Group, LLC, which provides a full-range of risk management and cash flow services. Resurgent Capital Services is a manager and servicer of domestic and international consumer debt portfolios for credit grantors and debt buyers. Resurgent Capital Services coordinates the collection of debt for creditors and debt buyers using a network of independently owned collection agencies and law firms. It manages accounts across the credit spectrum including performing accounts, sub- and non-performing accounts, secured accounts, and unsecured accounts. Currently Resurgent Capital Services has offices located in Greenville, SC and Cincinnati, OH. The division of Resurgent Mortgage Servicing has recently expanded to Houston, TX.
Resurgent Capital Services is ranked 341 out of 1134 in Loans and Mortgages category
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I know how to fic it. Pay your bills and they will not sned debt collectors after you.
Stop being a *** bag and pay your bills. They can send as much mail to you as they want.
They can call your cell as much as they want as long as it is 7am to 10 pm depending on state. Again pay your bills and they will not contact you.
thank you for your comment but unless you know the circumstances of why a person can't pay their bills then you really need to asked me instead of assuming you know anything with what happen that made me unable to pay but let me educate you I was in a bad accident that left me unable to walk let a lone work and the person had no insurance and because of this I was unable to work but I tried to make a plan with the company to cancel the card and not charged anymore interest and let me pay it off at that time I owe 350 on one card and 600 on another card but was denied so the 300 went to 1299 and the 600 went to 1700 I'm almost sure if the same thing happen to you did tell me what you would of did not my fault that I was an a accident but I did try to resolve it in 2019 right before the pandemic hit
the worst customer service in the world , they wont even answer the phone and if you want to do online chat , you have to pay for it, totally unheard of, i will be reporting this consumer affairs